What are refurbished items and why should I buy them?

Refurbished items are top quality products which have been initially returned to the manufacturer under the refund/exchange policy. There are a few reasons why an item may have been returned – the product may have been an overstocked item, the box was opened, it was a demonstration unit, had a cosmetic mark on the casing, or a minor fault which was then repaired. In many cases, the product will never have been used. If it has been used, any part which wasn’t up to the required manufacturer’s quality has since been replaced, inspected, fully tested with a stringent quality control check, certified, and repackaged like new. Due to legal reasons, even though many of these products are in new condition, they cannot be marketed or sold as new, hence the name refurbished!

Do you own the products on your site?

No. Our site puts retailers and buyers together safely and securely. Refurbished.co.uk recognises the increase in searches for refurbished goods; it aims to become a focal point for these products enabling you to compare prices, offers etc. to find what you consider to be the best offer available.

Why have you chosen those eight product categories?

These are the product categories consumers have told us they are most interested in and we like to listen to our customers. If there are other categories you think we should be introducing, we’d be happy to hear from you. Contact us if you’re looking for something in particular you can’t find on the site.

Who sells the products then?

The products are listed by separate trustworthy retailers who each have their own login details and are responsible for removing items when sold. The retailer sells the goods on our site. When potential buyers see a refurbished good they like, they contact the retailer directly from the details on our site.

Is there a fixed price range or size of goods I can sell on refurbished.co.uk?

Not at all. Retailers can sell anything from a £5,000 TV to a £5 cable. At refurbished.co.uk, we’re committed to delivering the widest range of top quality branded refurbished goods so we’re happy to consider all refurbished goods, big and small, across a flexible price range.

Who is your site aimed at?

It’s for people who want to get the best deal on refurbished items and for reputable refurbished goods retailers who wish to find a home for their products. We bring together all the best brands and top quality refurbished goods to provide a safe and secure trading centre for all refurbished products. We’re here to ensure customers get the lowest prices and the best offers for the biggest brands via our website and to help retailers find the right buyers for their top quality refurbished products.

Do you carry all refurbished goods?

If it’s not on our website, you can let us know and we’ll contact you as soon as the product you’re looking for becomes available. At refurbished.co.uk, we aim to make the buying experience simple, easy to use, and great value for money. We aim to make products easy to find, easy to buy and easy to sell, keeping the costs to an absolute minimum for retailers so everyone ends up with the best value deal.

Why ex-display and ex-demo?

At the heart of this site we want to offer you the best value for your money. Refurbished goods certainly do this but so to do ex-display & ex-demo items. Retailers will have these in their branches and, therefore, we think that they too should be shown on our site. At the end of the day, it is for you decide what represents the best value for money.